Privacy Policy
Last updated: 23/06/2025
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website or make a purchase from us.
Who We Are
We are a UK-based handmade brand offering unique, sustainably made accessories such as scrunchies, cosmetic pouches, and personalised fabric goods. This policy applies to our website www.andfabriccraft.com and all services provided under the name A&D Fabric Craft.
What Personal Data We Collect
We may collect the following types of personal data:
Full name
Email address
Shipping and billing address
Order details and preferences
Payment information (processed securely via Stripe)
IP address and browser data (via cookies)
Any information you provide when contacting us
How We Use Your Data
Your information is used for:
Fulfilling and shipping your orders
Providing customer support
Communicating updates or order details
Sending marketing emails (only if you opt-in)
Website performance and analytics
Legal and tax compliance
We do not sell or rent your personal information to third parties.
Legal Basis for Processing
We collect and process your data under the following legal bases (as per UK GDPR):
Contract – to fulfil your order
Consent – for marketing communications
Legal obligation – to maintain tax and business records
Legitimate interest – to improve our service and user experience
Third-Party Services
We may share limited data with trusted third parties:
Stripe – to process payments securely
Shipping providers – to fulfil delivery
Analytics providers – for website optimisation
Email platforms – for sending newsletters (if subscribed)
These services are compliant with applicable data protection regulations.
Data Retention
We retain your personal information only as long as necessary:
Order and transaction data: up to 6 years (for legal/tax purposes)
Contact form messages: up to 12 months
Newsletter data: until you unsubscribe
Your Rights
Under the UK GDPR, you have the right to:
Access your personal data
Request correction or deletion
Withdraw consent for marketing
Object to data processing
Lodge a complaint with a data protection authority
To exercise your rights, contact us at:
📩 hello@andfabriccraft.com
Cookies & Tracking
Our website uses cookies to improve your browsing experience, measure traffic, and understand user behaviour. Cookies may include:
Necessary cookies (for website function)
Analytics cookies (e.g. Google Analytics)
Marketing cookies (if applicable in the future)
You can manage your cookie preferences through your browser settings. Continued use of our website implies consent to our cookie usage.
Data Security
We take appropriate measures to protect your data using encryption, secure servers, and restricted access. However, no method of transmission over the Internet is 100% secure.
Contact Us
If you have any questions about this Privacy Policy or the way we handle your data, please get in touch: